Effective Date: August 4, 2026

By accessing the Velora website or placing an order, you agree to these Terms & Conditions.

Products & Information

We make reasonable efforts to ensure that product images, descriptions, colors, sizes, and other information are accurate.

However, slight color variations may occur due to different screen settings, lighting, or photography conditions.

Product Availability

All products are subject to availability. Velora reserves the right to change product availability, product details, or discontinue products without prior notice.

Pricing

Product prices may change without prior notice.

In case of an obvious pricing or technical error, Velora reserves the right to cancel the affected order and provide an appropriate resolution.

Orders

Customers are responsible for providing accurate name, phone number, email, billing information, and shipping address.

Velora may cancel an order due to product unavailability, incorrect information, suspected fraudulent activity, technical errors, or other operational reasons.

Shipping & Returns

Orders are generally processed within 1–2 business days and delivered within approximately 3–7 business days.

Returns or exchanges are accepted only for eligible damaged, defective, or incorrect products and must generally be reported within 48 hours of delivery.

Please refer to our Shipping & Return Policy for complete details.

Refunds

Approved refunds are generally processed within 5–7 business days after the applicable returned product is received and inspected.

Please refer to our Refund & Cancellation Policy for complete details.

Website Use

Customers agree not to misuse the website, interfere with its security or functionality, or use its content for unauthorized commercial purposes.

All website content, including images, logos, text, graphics, and product content, belongs to or is used by Velora with appropriate rights and may not be reproduced without permission.

Changes to These Terms

Velora reserves the right to update these Terms & Conditions at any time. Updated terms will be published on this page.

Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Contact Us

Velora

Email: velorstores17@gmail.com
Phone: 7738828754
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST