Pure Cotton Embroidered Co-ord Set for Women | Kurti & Pant | Floral Embroidery | Casual & Festive Wear

Effective Date: August 4, 2026

At Velora, we aim to provide a smooth and reliable shopping experience. Please read our shipping and return guidelines below.

Shipping

Order Processing

Orders are generally processed within 1–2 business days after confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

Delivery Time

Orders are usually delivered within 3–7 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines may vary due to weather, holidays, remote locations, courier delays, or circumstances beyond our control.

Delivery Information

Please ensure that your shipping address, PIN code, and contact number are accurate. Velora is not responsible for delays caused by incorrect or incomplete delivery information.

Returns & Exchanges

We accept returns or exchanges only for products that are:

• Damaged

• Defective

• Incorrectly delivered

Reporting an Issue

Any issue must be reported within 48 hours of delivery.

Please contact us at velorstores17@gmail.com with your order number and clear photos/videos of the product and packaging.

Return Conditions

The product must be:

• Unused and unworn

• Unwashed

• In original condition

• With original tags and packaging

Products that have been used, washed, altered, or damaged by the customer may not be accepted.

Size & Change of Mind

Returns or exchanges due to incorrect size selection, change of mind, personal preference, or styling preference may not be accepted.

Customers are advised to check the size chart and product details carefully before placing an order.

Return Approval

All return and exchange requests are subject to verification and approval by Velora. Once approved, our team will provide further return instructions.

For assistance:

Email: velorstores17@gmail.com
Phone: 7738828754
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST